What Our Clients Are Saying
We are proud to care for so many wonderful pets and families in our community. Here are a few kind words from the clients we serve.

"I can’t say enough about this team! This was the first vacation we took without our dogs and we were nervous but they really got to know the dogs and their habits. The communication was great, emails with pictures after each visit. Came home to happy dogs. Will definitely use The Collar Club again."
-Susan S.
"Shannon and her team (especially Kathy & Susan) were so wonderful and I cannot recommend them enough! We have two dogs (one very senior dog) and their thoughtful updates provided peace of mind while we were away. The dogs were so well taken care of and we enjoyed seeing their picture updates throughout the day! We look forward to using their services again in the future and also highly recommend them to others!"
- Kelly C.
As far as helicopter dog parents go -- I should have a gold medal. I trust basically no one with our dog, and I have extremely high standards for her care and safety. Roo is a sweet but very timid/skittish rescue dog -- so boarding is not currently an option for us. We recently had a trip planned we could not miss, and our dog could not come. We reached out to Shannon's Collar club after reading great reviews and looking at their different ala carte options.
We had a wonderful meet and greet, where 3 very professional employees showed up. All the right questions were asked, and after about 30 seconds of apprehension, Roo made 3 new friends.
We started off using them for some midday walks while we are at work, to let Roo get to know the people who would be staying with her. Holly stayed in our home for 2 nights, and we also had her come and spend several hours there during the day to keep Roo company. Roo is a quirky dog, very stubborn, and needs some special food/meds now -- Holly was amazing with following all the directions to a T, and she sent thorough regular updates, along with pictures.
I was so nervous to leave Roo in someone else's care (she's only ever been watched by family since getting her about 8 months ago), but within a few hours of us leaving and getting our first update from Holly, I was able to take a deep breath. Holly truly treated Roo like her own dog, and not only fed, walked, and slept with her, but gave her so much love and attention. We also don't have a fenced yard, so we rely on several walks daily -- Holly had no problem giving her thorough, long walks, making sure she went to the bathroom as expected.
This has been an amazing experience, and it's opened up a door for us to be able to travel a little bit more, now that we know there is a company we trust with Roo. We'd love to use Holly again, but we would also be comfortable with any employee in the company -- I believe they are all vetted very well, and held to a high standard of care and customer service.
- Hallie. K
"The Collar Club by Shannon is a wonderful service! I would recommend to anyone looking for above & beyond care for your pets. We recently moved and both work full time jobs so we needed to find someone to walk our dog during the day when we got a recommendation to use Shannon’s business. We are so happy we took that advice! We’ve had the pleasure of meeting Auryn, Katie, and Shannon and they’re all great! They are so sweet to our pup, they always take pictures and send us messages to update us on how he’s doing, they make sure to give him treats. They even bring packages inside and will take special requests such as giving our cat a treat while they’re there as well! Their services are truly worth every penny and we prefer them to come even if one of us have the day off work. Thanks to Shannon and her crew for all your hard work and attentiveness!"
- Camryn L.
"The Collar Club by Shannon is an incredible service! We came back from a two week vacation to two very happy and well cared for pups. This is a very professionally run service. Before we went away Shannon came by with another of her team that would be taking care of our dogs to do a meet and great. The app they use to schedule the appointments and communicate with us during our time away helped to relieve any anxiety we had about being away from our guys for two weeks. We received updates and pictures of our dogs after each visit. We could see they were happy and being well cared for. I enthusiastically recommend Shannon and will be using her service every time we go away. Thank you" Collar Club by Shannon!!"
- Rich C.
"We came home from a 6 day trip to two calm, content dogs. The overnights and afternoon drop in service was exactly what our dogs needed. Our sitter was Nicole. We will be requesting her for future vacations. Extremely easy scheduling on the app. Well worth the fees for the peace of mind. Nicole sent us photos and updates after each visit. Thank you!"
- Janice K.
"I wish I could give Shannon more than 5 stars! Shannon has been thorough, consistent and professional ever since our meet and greet. She truly gives her all and cares about the dog past just giving them a walk. Our dog is very anxious with new people and can show teeth etc. Shannon has worked with our dog, given updates every walk with pictures and now our dog is giving her kisses and begging for pets. She is a natural and adaptable to all situations and needs! She rocks!"
-Brooke H.
"Shannon and her team have taken such good care of my dogs and other animals, leaving us to be worry free while we are away. We are so blessed to have found her and we will always use her when we travel."
Amanda L.
"Shannon & Shelby took care of my Codidog while we were on holiday. They sent us pictures and text messages while we were away, which really helped eased missing her while we were away from her. Great communication and a true love for pets. They will certainly be taking care of my Codidog in the future while we’re away."
-Bryan P.
"If you’re looking for a reliable and great pet walking company, you’ve come to the right place. Shannon and her colleagues are top notch. My dog is not so easy to walk, but I have 100% confidence that she’s in great hands with Shannon. I highly recommend her services if you’re in need of pet sitting or daily walks!"
-Keith E.
"Shannon’s been walking my dog about 4 times a week for a few months now and she is amazing! My boxer loved her immediately and it’s very clear that Shannon cares a lot about the dogs she works with. I’ve needed her last minute a few times now and she was always able to come, which means so much knowing that my pups always taken care of. I especially love how communicative she is. I get a text every time she visits, usually with pictures or videos! She can also handle a very strong dog that likes to chase after squirrels, which is a huge skill. I was new to the area and very worried about dog care but after meeting Shannon, I knew I wouldn’t have to worry at all. Could not recommend her more!"
-Megan M.
"Shannon just stayed at our house and took care of our dog and cat. She was great! I don't think our pets even missed us. She sent videos and texts to let us know how they were doing. By knowing they were in such good hands, it made our vacation so much better. We will absolutely use The Collar Club again and would recommend Shannon without any hesitation at all."
-Triana F.


